Terms of use.
These terms apply when you use the Waylo app, website and related services. By using Waylo, you agree to these terms.
What Waylo does
Waylo helps learner-driver households record and understand the breadth of driving experience gained across different roads, conditions, traffic and situations, and may suggest opportunities to build further experience.
Waylo is not a driving instructor or official driving record
Waylo does not replace professional driving instruction, the judgement of an accompanying or supervising driver, DVSA or DVA requirements, licence conditions, official driving records, road rules or road-safety obligations. Waylo does not certify that a learner is safe, competent, test-ready or ready to drive independently.
Safe use
Do not interact with Waylo while driving. An accompanying or supervising passenger should operate the app where interaction is needed. You remain responsible for obeying road rules, choosing safe routes, responding to current road and weather conditions, and deciding whether a suggested drive is appropriate.
Routes and recommendations
Routes, classifications and recommendations are provided as guidance. Road closures, traffic, weather, map data and local conditions can change. Waylo cannot guarantee that a suggested route will be available, suitable or free from hazards.
Accounts
You are responsible for keeping your account details accurate and secure. Where a parent or guardian manages a learner's information, they are responsible for ensuring they have authority to do so.
Pricing and future paid features
Waylo is currently available free of charge. We may introduce optional paid features or subscriptions in future. If an iPhone purchase is offered, the price, renewal and cancellation terms will be shown through Apple before purchase and Apple will handle the payment.
Conversation Feedback
Conversation Feedback is an optional coaching aid generated from recognised in-car conversation. It can be incomplete or imperfect and is not a safety assessment, professional driving instruction or a substitute for the judgement of the supervising driver.
Availability and changes
We may improve, change or discontinue features as Waylo develops. We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free availability.
Intellectual property
Waylo, its branding, software, content and product design are owned by or licensed to Waylo and may not be copied, reproduced or commercially exploited without permission, except as allowed by law.
Liability and consumer rights
Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded, including rights that may apply under UK consumer law. To the extent permitted by law, Waylo is not responsible for losses arising from unsafe driving decisions, reliance on route guidance, inaccurate third-party map or road information, or use of the service contrary to these terms.
Privacy
Our handling of personal information is described in the Waylo Privacy Policy.
Contact
Questions about these terms can be sent to hello@mywaylo.co.uk.